Frequently Asked Questions (FAQs)
What is the DTW Destination Pass Program?
This program allows members of the public who are not flying to visit Detroit Metropolitan Wayne County Airport (DTW) and enjoy the amenities on the secure side of the airport.
For example, you could:
- Spend time at a gate or a restaurant with family and friends
- Surprise your arriving service member at his/her gate (for domestic arrivals)
- Bring your family to watch the arrivals and departures of different types of planes
- Pick up a gift for your arriving passenger or dine at one of the many restaurants at DTW.
How does the DTW Destination Pass program work?
The DTW Destination Pass Program is available for use at both the McNamara Terminal and North Terminal from 8 a.m. until 8 p.m. Tuesday through Sunday.
1. Apply for the pass
2. Check your email
- The day before you want to visit, complete the registration form between the hours of 8 a.m. and 8 p.m.
- Type in your full legal name (exactly as it appears on your passport or driver’s license), your date of birth, and complete any other required fields.
3. Come to the airport
- You will receive an email confirmation once you have registered. The morning of your planned visit, you will receive an email notifying you of your application status and providing detailed instructions. Please make sure you check your junk email
4. Pick up your DTW Destination Pass
- Once approved, arrive at DTW and give yourself enough time to park, pick up your DTW Destination Pass, and submit to passenger screening.
- Bring the same photo ID (Passport or Driver’s License) that you used to register. Minors under the age of 18 must be accompanied by the sponsoring adult.
5. Tell Us what you think
- Follow the instructions on your approval email to pick up your DTW Destination Pass at the McNamara Terminal.
- Report to the designated TSA passenger screening checkpoint with your approved DTW Destination Pass and identification.
Other Important Details:
- Watch your email for a link to an online survey.
- You will be subject to the same security regulations as passengers boarding an aircraft. Please review the list of TSAs prohibited items.
- This program allows entrance to the secure side of the airport between 8 a.m. and 8 p.m. Tuesday through Sunday. We recommend that you depart the terminal by 10 p.m. as airport services are limited after that time.
- This program is limited to 75 DTW Destination passes per day. Because access is first come, first serve, registering early the day before you want to arrive may help ensure that you are approved for access.
- The application will display a notification if the quota has been met for the day. We hope you will try again another day, using the same application process the day before you want to enter.
- DTW Destination Pass access is approved for personal use only; commercial or professional use is expressly forbidden and will result in revocation of your program access.
What happens when security checkpoint lines are long?
Ticketed passengers will be given first priority to board their flights. Those receiving the DTW Destination Pass may be asked to wait to enter the checkpoint. The issuance of passes may be suspended during peak travel times or under special circumstances. Passes are NOT guaranteed.
Where do I sign up for the DTW Destination Pass?
The Online registration form
is available between the hours of 8 a.m. and 8 p.m.
If the form is not available online, that means the program limit of 75 people has been reached, or it is past the application cutoff time of 8 p.m.
Which hours can I use the DTW Destination Pass?
This program allows access to the secure side of the airport between the hours of 8 a.m. and 8 p.m. (Eastern Time Zone). The last DTW Destination Pass will be issued at 7:30 p.m. Be sure to allow enough time to get your DTW Destination Pass and get through the security lines. At peak travel times, we recommend you follow the same guidelines as ticketed passengers, arrive early to allow enough time for parking and longer screening lines. Many of the airport services and restaurants close at 10 p.m.
- Enrollment is available Monday through Saturday from 8 a.m. until 8 p.m.
What items can I bring with me?
DTW Destination Pass users are subject to the same security regulations as ticketed passengers. Access to the secure area is granted by the TSA.
- All regulations regarding prohibited items, including liquids and aerosol cans, apply to DTW Destination Pass holders.
- Please bring only one personal item such as a purse, briefcase, or small bag through the security checkpoint.
Can I meet passengers who are arriving from international flights?
No, visitors participating in the DTW Destination Pass program can only meet passengers arriving on domestic flights or reconnecting on another flight.
I want to visit the airport later in the week. Why can’t I apply several days in advance?
To maintain airport security, TSA regulations prohibit airport personnel from verifying visitor entrance more than 24 hours in advance. You will have to complete a new request for every visit on a different date.
Can minors use the DTW Destination Pass?
Yes, minors are eligible to participate but must be accompanied by an adult.
- A sponsoring adult can register up to four (4) other individuals under their enrollment, which includes any minors.
- Visitors over the age of 18, who have a valid photo ID, must complete registration online and bring the same photo ID that was used for registration.
How long will this program last?
The program has no expected end date, However, DTW has the right to cancel, suspend or modify the program at any time without prior notice.
How do we apply for a family or group?
Each eligible adult may sponsor up to four (4) additional family members or guests. Minors under the age of 18 must be accompanied by the sponsoring adult.
Can I use DTW Destination Pass with CLEAR® or TSA Pre✓®?
No, DTW Destination Pass cannot be used with either of these special access programs.
What kind of identification is accepted?
Any valid form of identification accepted by TSA
can be used for the DTW Destination Pass, including licenses from other states and U.S. and international passports. Starting October 1, 2020, all travelers and DTW Destination Pass guests will need REAL ID compliant
I am not a U.S. citizen. Can I participate in this program?
Yes, you can participate in this program if you submit your registration, are approved for entry, and provide your TSA-approved ID
I’ve requested access for a specific date, but was told the program quota has already been met. Can I come back another day?
Yes, we encourage you to come back another day. Security lists are refreshed daily and you must complete a new registration form
one day before your next visit.
I'm a badged airport employee. Can I use the DTW Destination Pass?
If you are not entering the airport in a professional capacity, you may use the DTW Destination Pass program. You may not use this program as an alternative to security clearance, if you are reporting to work in the secure area of the airport. If you violate these terms, you will be subject to fines and fees.
What about accessibility and wheelchair assistance?
At Detroit Metro Airport, we strive to make your travel experience as easy, safe, and comfortable as possible. Whether you are visiting the Detroit area, passing through, or accompanying someone else in their travels, our staff is here to assist. The airport is fully equipped with special access facilities to provide all travelers — as well as meeters, greeters and airport employees — with a safe, convenient means of getting around.
Learn more about accessibility at DTW Airport
How will you use my personal information?
To receive a DTW Destination Pass from the Airport to access post security, all Authorized Individuals and any minors, meaning an individual under 18 years of age who is entering with such individual, will be required to provide certain personal information that triggers the need for an important Privacy Act Statement. All individuals should carefully read the Privacy Act Statement below and consider the implications of providing their personal information.
PRIVACY ACT STATEMENT
AUTHORITY: 49 U.S.C. § 114(f). PRINCIPAL PURPOSE(S): This information is collected by airport operators or their representatives in order to conduct checks of TSA’s Secure Flight watch lists on individuals who wish to access the Sterile Area at Detroit Metropolitan Wayne County Airport (DTW) which is located beyond the screening checkpoint. TSA may receive this information from airport operators or their representatives in order to resolve suspected or actual matches to this database.
ROUTINE USE(S):TSA may share this information with aircraft and airport operators, foreign air carriers, or appropriate Federal, State, or other agency regarding individuals who pose or are suspected of posing a risk to transportation or national security, or for other routine uses identified in TSA systems of records, DHS/TSA 019 Secure Flight Records. DISCLOSURE: Voluntary; failure to furnish the requested information will result in your inability to access facilities located in the airport beyond the screening checkpoint.
Individuals are also reminded that should they have any questions or comments regarding this process or the effect of the check referenced in the Privacy Act Statement, they may contact TSA’s Contact Center at (866) 289-9673 or at TSA-ContactCenter@dhs.gov. Participants may also contact a TSA representative at the screening checkpoint.
The Wayne County Airport Authority maintains this information in accordance with State and Federal Privacy Laws.
What if I don't receive email confirmation about my DTW Destination Pass application?
If you have requested DTW Destination Pass access, you should receive email confirmation that your registration is being processed. This will be followed by an additional email the morning of your visit. The email will state your status and directions for pick up and use. If you have not received an email, please check your spam folder to see if your Internet Service Provider does not recognize the email address.
Where do I park and how do I get from one terminal to the other?
Detroit Metro Airport offers many parking options
, including handicap accessible parking and the Terminal to Terminal shuttle. Participants who want to access either terminal can use the shuttle services in the ground transportation centers of each terminal.